88mega Privacy Policy
This page describes what we collect when you use 88mega and how we keep that data protected. We at 88mega collect personal information only to operate our platform, process your deposits and withdrawals, verify your identity, and provide customer support. We do not sell your data to third parties, and we do not use your information for marketing purposes beyond account-related communications.
Our privacy practices are designed around transparency and security. When you create an account on 88mega, you provide an email address and contact details. When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer to mobile banking, local payment, online payment, and e-wallet, we collect transaction records. When you verify your identity, we store your ID photo and selfie. All of this data is encrypted, logged, and accessible only to authorized 88mega staff and our payment processors.
This policy covers what we collect, how we use it, who has access to it, how long we keep it, and your rights regarding your data. If you have questions about our privacy practices, contact our support team.
What Data We Collect on 88mega
We collect data in several categories. First, account information: when you register on 88mega, we collect your email address, password (encrypted), phone number, and basic contact details. We use this to create your account, send you notifications, and help you recover access if you forget your password.
Second, identity verification data: before your first deposit, we request a photo of your ID and a selfie holding that ID. We store these images securely and use them only to verify your identity according to standard KYC (Know Your Customer) procedures. We do not use your photos for any other purpose.
Third, transaction data: when you deposit or withdraw funds, we record the payment method, the amount, the date and time, and the transaction status. We keep this record for your account history and for regulatory compliance. When you deposit via DANA or e-wallet, we receive confirmation from those providers. When you transfer to a mobile banking or local payment virtual account, your bank confirms the transaction. We do not store your e-wallet credentials or bank account numbers—those are handled by the payment providers themselves.
Fourth, gameplay data: when you play slots like Aviator or Sweet Bonanza, or when you place bets on Liga 1 matches or Mobile Legends tournaments, we record your bets, your outcomes, and your balance changes. This data is used to calculate your account balance, generate your account history, and detect fraud or unusual activity.
Fifth, device and access data: we log your IP address, your device type (mobile or desktop), your browser type, and the times you access 88mega. We use this to detect unauthorized access attempts and to improve our platform's performance across different devices and regions like Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta.
How We Use Your Data
We use your data for five main purposes. First, account operation: we use your email and contact details to manage your account, send you login confirmations, and notify you of important changes to our platform or your account status.
Second, payment processing: we share your transaction data with our payment processors (the e-wallet providers and banks) to complete your deposits and withdrawals. We also use this data to detect fraud—for example, if we see a withdrawal request from an unusual location or device, we may ask for additional verification.
Third, identity verification: we use your ID photo and selfie to confirm that you are who you claim to be. This is a standard requirement for online gaming platforms and helps us comply with regulations in supported jurisdictions.
Fourth, customer support: if you contact our support team with a question or complaint, we use your account data to help resolve the issue. For example, if you report a deposit that didn't arrive, we review your transaction history to investigate.
Fifth, platform improvement and fraud prevention: we analyze gameplay data and access patterns to detect unusual activity, prevent fraud, and improve our platform's stability and performance. We do not use this data to profile you or make decisions that affect your account without your knowledge.
Third Parties and Data Sharing
We share your data only with third parties who help us operate 88mega. These include payment processors (local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment), hosting providers, and customer support tools. Each of these processors has their own privacy policy, and we require them to protect your data according to the same standards we apply.
We do not sell your data to advertisers, data brokers, or marketing companies. We do not share your data with other gaming platforms or betting sites. We do not use your information to build profiles for sale to third parties.
We may disclose your data if required by law—for example, if a court orders us to provide information, or if we are required to comply with regulations in your jurisdiction. We will notify you of such requests unless we are legally prohibited from doing so.
How Long We Keep Your Data
We keep your account data for as long as your account is active. If you close your account, we retain your transaction history and identity verification documents for a minimum of five years to comply with regulatory requirements. After that period, we delete or anonymize your data unless we are required by law to keep it longer.
We keep gameplay data (your bets, your outcomes, your balance history) for the lifetime of your account and for five years after account closure. This allows us to generate account statements, investigate disputes, and comply with auditing requirements.
Your Rights Regarding Your Data
You have the right to access your data. You can log into your 88mega account anytime and view your personal information, transaction history, and gameplay records. You can also request a copy of all data we hold about you by contacting our support team.
You have the right to correct your data. If your email address or contact details are incorrect, you can update them in your account settings. If you believe your identity verification data is wrong, contact our support team.
You have the right to request deletion of your data, subject to legal and regulatory requirements. If you want to close your account and have your data deleted, contact our support team. We will close your account and delete your personal information after the required retention period has passed.
You have the right to object to certain uses of your data. If you do not want to receive account-related emails, you can adjust your notification settings in your account. However, we will continue to send you critical notifications (like security alerts or withdrawal confirmations) regardless of your preferences.
Cookies and Tracking
We use cookies to keep you logged into your 88mega account and to remember your preferences (like your language setting or your preferred payment method). These cookies are essential for the platform to function. We do not use cookies to track you across other websites or to build advertising profiles.
You can disable cookies in your browser settings, but doing so may prevent you from accessing 88mega or may cause features to malfunction. We recommend keeping cookies enabled for the best experience.
Contact Us About Privacy
If you have questions about our privacy practices, want to access your data, or want to exercise any of your rights, contact our support team. We offer English-language support through live chat, email, and a ticketing system. Response times vary depending on volume, but we aim to address all privacy inquiries within a standard window.
You can also reach out during peak periods like Idul Fitri or Liga 1 match days, though response times may be longer. We take all privacy requests seriously and will work with you to resolve any concerns.
Our 88mega Privacy Commitment
We at 88mega are committed to protecting your privacy and handling your data responsibly. We collect only the information we need to operate our platform, process your payments, verify your identity, and provide support. We encrypt your data, limit access to authorized staff, and do not sell your information to third parties.
Our privacy practices are designed around transparency. You can access your data anytime, understand how we use it, and request corrections or deletion. If you have questions about our privacy policy or how we handle your information, our support team is available to help.
Our services are available only where local law permits. We comply with the privacy regulations that apply in your jurisdiction. If you have concerns about how we handle your data, or if you believe we have violated your privacy rights, contact us immediately. We take all privacy concerns seriously and will investigate and respond to your complaint.